with a human touch
We will work with you to make sure you
get the most out of Vacancy Filler.
We have a lot to offer, an industry leading Applicant Tracking System, our onboarding app and recruitment services. But what makes us special is our people, and they’ll be there to support you every step of the way.
We’ll map out your system, develop a phased project scope, chart tasks and create a project board, so you know what’s happening at all times, while a Prince2 trained launch manager implements your Applicant Tracking System and onboarding app with all your needs in mind.
- Phased project scope
- Agreed timeline
- Prince2 trained launch manager
We provide training for admins, users and hiring managers either onsite or remotely. Training sessions can be on a 1-2-1 or group basis to make sure we can create a bespoke training plan based on everyone’s needs, to make sure you get the most out of your new Applicant Tracking System.
- Bespoke training plans
- 1-2-1 & group training
- Onsite & remote training
- Training for new product users
From contract sign-on through to implementation, go-live and quarterly reviews, you’ll receive guidance and support from your dedicated Account Manager. They will be an expert in your industry with a wealth of experience and knowledge to help you get the most out of your Applicant Tracking System to improve your recruitment. Your Account Manager will provide you with ongoing training on new and existing features, integration support, help you to create automated workflows and forms, suggest ways to improve your campaigns and just be there when you need them.
- Automated workflow creation
- Integration support
- Ongoing training
- Form creation
- Campaign optimisation
- Usage reviews
We have a team of experienced recruiters working with us that are experts in getting the most out of our Applicant Tracking System. They support our clients in a variety of ways, whether you require help going through hundreds of applicants, understanding the best attraction methods for your industry, help you to search, shortlist and manage candidates for your difficult roles and they can even get you discounts on bulk advertising credits.
- Attraction optimisation
- Candidate shortlisting
- Candidate management
- Discounted advertising credits
Candidate and user support
Our UK-based team provides support for your admins, users, hiring managers and candidates by telephone, email and live chat. Whatever the problem is we are here to help you. It’s really important to us that you get the most out of all of our products and services, so if you ever have a problem no matter how big or small let our support team know and they’ll do their best to help.
- UK- based support team
- Candidate support
- User support
- Telephone, email & live chat
From the moment you join the Vacancy Filler family, you will be invited to join our user forum to connect with our team and our other customers. This gives us a space to let you know about all the exciting features we are realising and any updates we are working on as well as giving you a place to talk to other users and find out what works best for them and potentially you too.
- Online user community
- Regular product updates
- Share recruitment best practices
These are our big events, we will invite you to a great venue like The Shard or Chester Zoo, treat you to some food and drinks, present all our latest features, invite keynote speakers along to discuss relevant recruitment topics and take some time to get to know you in person and really understand how our Applicant Tracking System is providing value and what we could do to make it even better for you.
- Keynote speakers
- Recruitment discussions
- Product updates